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Reservation Policies !

Reservations are ONLY accepted for the times available on our reservations calendar.  We do not accept reservations later than 7:45pm on Friday & Saturday nights.  The largest party size we accept is 30 guests; reservations made for parties larger than 30 guests are not guaranteed.  Unoccupied seating will only be held for 30 minutes past your reservation time, at which point management will begin to reissue those seats.  

Reservations DO NOT guarantee seating if your 
guests are more than 30 minutes late.

If you no longer need your reservation, PLEASE CANCEL. Cancellations/changes must be made 48 hours prior to your event to qualify for a refund, full or partial.  Modifications and cancellations can be made through the links on your confirmation email, so please save it in a place where you can find it.  Please allow 3-5 business days for any refunds/adjustments to show up on your bank statement.  If you are making last minute reservations (within 48 hours) and have to cancel, there will be no refund available.

ENTIRE groups that NO SHOW (without canceling) are subject to a $10 per seat penalty on Friday & Saturday nights.  

Reservations are subject to nominal charges per seat.  This helps to ensure accurate guest counts. THIS IS NOT A DEPOSIT, it is a nominal ticket price per seat.

   Dueling Pianos 5 Nights a Week!
Saturday 
starting at $10 per seat*
Friday starting at $8 per seat*
Tuesday -Thursday  **FREE**

*Special events and high demand nights are subject to a higher per seat charge
for reservations.

Please encourage your guests to arrive on time to guarantee their seat and avoid an additional cover charge.  All guests who arrive after 8pm, will be subject to the additional cover charge at the door.  

Table assignment in the room is generally based upon a combination of arrival time, party size, and space available.  The reservations with earliest arrivals generally get the tables closest to the stage, SPACE PERMITTING.  For special events (NYE etc.) we reserve the right to group reservations smaller than 4 guests to fill tables.

In order to maintain a safe environment for our guests and staff and comply with local and State health guidelines.

PianoPiano is a 21+ venue ONLY.  Guests must have proper PHOTO ID to verify age.  

As per the new LA County regulation, as of October 7, 2021, PROOF of at least one COVID Vaccine Shot will be required for entry for ALL patrons.

As of November 4, 2021, PROOF of FULL VACCINATION will be required for entry for ALL patrons.  (1 shot – J&J, 2 shots – Pfizer, 2 shots – Moderna)

Physical Vaccination Card, a picture of your Physical Vaccination Card, or a digital app version are accepted per LA COUNTY.   

A RECENT NEGATIVE COVID TEST IS NOT ENOUGH per Los Angeles County regulation.

NO REFUNDS will be given for seats reserved if your party guests are turned away due to LACK OF PROOF OF VACCINATION.  Please adjust your reservation sizes based on qualified attendees, prior to 48 hours before doors open on the night of your event to qualify for refunds for those seats.  

WE HAVE NO FLEXIBILITY ON THIS.  Thank you for your cooperation with the Los Angeles County mandate.
This policy is subject to change at any time, without notice.   Last updated 10:05:2021.


Please check to acknowledge that you have read and agree to our Reservation Policies


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